Current Roles

Building rapport is an important part of the recruitment process, our customers praise us on how well we get to know their new employees.

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Every member brings a unique and diverse contributions, it is important to us to find out where you will fit in.

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Forward thinking enables the Information Technology industry to be one of the most diverse to work in.

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Social media is an important part of selling yourself and being a new ambassador for your new organisation.

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We can help you tailor your CV to get the best offers from our customers.

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We work hard to gain new exciting roles for our job seekers.

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Contact us to find out what skills and qualifications employers are looking for.

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Ensuring a harmonious relationship is built between employee and employer is important to us.

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Service Desk Employee

Job description:

As an ICT Service Desk employee you will work in a small team. You will become responsible for handling service calls that come in from other company employees experiencing any issues with our IT. Managing the customer relationship and resolving faults in a quick and effective manner are important qualities to bring in to this role. A hardworking employee who has strong communication skills, patience, and enjoys problem solving would be the ideal candidate of this role.

Responsibilites:

Accepting and registering service calls and logging the issue in the ticketing system. Independently resolving tickets and service calls. Identifying major technical problems and escalating them. Implementing updates of our software for customers, generating management reports.

Experience/Qualifications Required:

Previous experience working in the IT sector is preferable. Higher Education qualifications at level 4 or above. Examples of previous work or projects you have utilized your problem solving skills in.

Employment type:

Full-time, Fixed-term

Customer Service Employee

Job description:

As a Customer Service employee, you help existing new customers find the right product to fulfill their needs. You will be the first port of call for a renewal of a subscription, a malfunction or advice about certain products. It is paramount that you believe in our company values to ensure our customers have a good experience. Contact with customers is both by telephone and in writing via email or instant chat.

Responsibilites:

Have contact with customers via telephone and in writing - email or instant chat. Assist customer with finding the best product to fulfill their requirement. Help deal with any issues customers may be experiencing. Be a strong ambassador and representative of the company.

Experience/Qualifications Required:

The ability to be able to communicate effectively, be approachable and engaging. Motivated to increase our customer numbers.

Employment type:

Full-time, Part-time contracts available

Backend Engineer

Job description:

You will work closely with other engineers and product managers to create technology that keeps the company site secure. We require you to become a subject matter expert within the team and help to mentor more junior developers. It is expected that you have knowledge of working with distributed systems and experience with one or more programming languages.

Responsibilites:

Design and build reliable services. Identity and Account management. Multi-factor and risk-based authentication.

Experience/Qualifications Required:

The ability to code effectively in at least one language, understanding of Java programming language. Experience with Linux, Docker and cloud computing. Self motivated and task focused.

Employment type:

Full-Time, Travel will be required in this role.

Data Scientist

Job description:

You develop predictive models for customers to improve their business. You are hands on, you support the development of other colleagues, attract new customers and most importantly develop the data science field.

Responsibilites:

Help customers with data analysis. Mentor and develop others in the team. Attract new customers by enabling us to stand out from competitors and develop your knowledge in the data science field.

Experience/Qualifications Required:

3 years minimum work experience in either research, analysis or as a data scientist, SQL competent, experience with machine learning languages and tools and work well on your own or as part of a team.

Employment type:

Full-Time Minimum 40 hours

Scrum Project Manager

Job description:

As Scrum Master you will be responsible for achieving high quality software deliveries to time and budget constraints. Excellent communication and organizational skills are paramount to your success in clearly conveying your vision within the department.

Responsibilites:

Coordinate teams, manage dependency, solve problems and overcome obstacles, mentor future scrum masters and liaise with stakeholders and customers.

Experience/Qualifications Required:

3 years experience as scrum leader or other management experience, certified scrum master qualifications. Agile coaching skills and an understanding of how IT companies and the industry operates.

Employment type:

Full-Time

Technical Internship

Job description:

You will be part of an intake of people from a range of backgrounds new to the IT industry partaking in a 8 week summer internship. This will give you the opportunity to gain new skills and experience to start your career in an evolving industry. You will be mentored, tasked and reviewed by experts in their IT fields.

Responsibilites:

Work on and complete a project. Using and developing new skills. Gain qualifications relevant to a future in the industry.

Experience/Qualifications Required:

Evidence of a IT project you have worked on. Willingness to learn. Ambition and drive for a career in IT.

Employment type:

8 week intern with opportunity to extend.

IT Service Analyst

Job description:

A specialist service analyst is required to oversea the data output of key projects in our organisation. You will be involved in all aspects of data output, from beginning to end.

Responsibilites:

Incident/Major Incident response. Creating resolutions acceptable to interested parties, and communicating decisions and reports. Awareness of project management skills. Building knowledge systems. Completing paperwork.

Experience/Qualifications Required:

Problem solving and information gathering to a technical specification. Ability to work at a fast pace and manage stressful situations. Strong communication skills. Understanding of technical datasets.

Employment type:

Shift pattern, Permanent

Cyber Services Technician

Job description:

Cyber Security expert to help protect IT systems and users from an array of cyber threats including phishing, hacking and malware attacks. The successful candidate will also be responsible for delivering training to users to help improve their own understanding of cyber security.

Responsibilites:

Client site visits for training and technical services. Security auditing. Penetration Testing. Record Keeping. Establishment and delivery of training material.

Experience/Qualifications Required:

Customer service experience. The ability to work under pressure. An in-depth understanding of current cyber security threats and best practices. Communication and presentation skills. Advanced computer literacy. Understanding of data protection rules. Driving license and a willingness to travel.

Employment type:

Flexible working arrangements around customer requirements