As an ICT Service Desk employee you will work in a small team. You will become responsible for handling service calls that come in from other company employees experiencing any issues with our IT. Managing the customer relationship and resolving faults in a quick and effective manner are important qualities to bring in to this role. A hardworking employee who has strong communication skills, patience, and enjoys problem solving would be the ideal candidate of this role.
Accepting and registering service calls and logging the issue in the ticketing system. Independently resolving tickets and service calls. Identifying major technical problems and escalating them. Implementing updates of our software for customers, generating management reports.
Previous experience working in the IT sector is preferable. Higher Education qualifications at level 4 or above. Examples of previous work or projects you have utilized your problem solving skills in.
Full-time, Fixed-term
As Scrum Master you will be responsible for achieving high quality software deliveries to time and budget constraints. Excellent communication and organizational skills are paramount to your success in clearly conveying your vision within the department.
Coordinate teams, manage dependency, solve problems and overcome obstacles, mentor future scrum masters and liaise with stakeholders and customers.
3 years experience as scrum leader or other management experience, certified scrum master qualifications. Agile coaching skills and an understanding of how IT companies and the industry operates.
Full-Time
We are looking for a motivated individual to join our team to upgrade, maintain and manage our software, hardware and networks.
Create accounts. Train staff on new technologies. Troubleshooting. Manage networks. Cyber Security, including backups, controls and firewalls. Install and configure software and hardware updates.
Proven experience in a similar role. Ability to create scripts. Communication skills. Knowledge of current cyber security practices.
Full time, Permanent
An information security engineer is required to sit above several teams to ensure that cyber security and policy compliance are maintained. The role holder may also be required to conduct audits of third-party teams and systems, and will be reportable to the department head.
Planning, organising and supervising relevant audits, encompassing both security and policy compliance. Writing and ensuring compliance with risk assessments. Analyse and monitor security logs, alerts and reports. Incident management and reporting. Encourage the development of a security-wise cyber community. Other duties administrative duties, as well as any other day-to-day technical tasks as required.
Degree in a relevant computer science, or associated practical experience. Excellent written and oral communication. Knowledge of security technologies and popular operating systems. An understanding of contemporary cyber security vulnerabilities and threats. Ability to work under stress and present findings to stakeholders. Excellent organisation skills.
Full Time, Permanent. Option to work from home and flexible working.
The successful candidate will be responsible for using their technical skills to motivate and educate teams in cyber best-practice, as well as reviewing and ensuring compliance with policy.
You will be responsible for scheduling and completing audits, as well as briefing feedback to a wide array of teams and stakeholders. You should also be available for training and to offer advice, as well as having a direct impact on company policy through reporting.
Advanced knowledge and understanding of key cyber security sectors, as well as good understanding of all aspects of computer operating systems. Someone with a degree in a relevant subject, or equivalent technical experience. A strong ability to demonstrate excellent written and verbal communication. The ability to work under stress.
Flexible Full Time, Permanent
We are looking for an experienced database administrator to join our IT Department.
You will be responsible for maintaining all company databases, as well as working with the Software and Data Analysts Teams to develop exciting and efficient new projects.
Experienced with coding, specifically Python. A minimum of five years server administration experience. Excellent communication skills. An in-depth knowledge of relevant cyber security protocols. Management and Coaching experience. An ability to demonstrate technical ability.
Full-time.
An IT and Data Security Manager is required to help keep confidential client records safe, and provide access to high-level clinical records. You will be required to oversee the information management platforms and provide analysis of progress and vulnerabilities in the system. Overall, you will be delivering our promise of secure and confidential data collection.
Raise awareness of cyber security threats with our practitioners. Oversee and manage the data protection process. Track and evaluate vulnerabilities and threats. Support and improve policies.
An understanding and experience of incident management. Knowledge of relevant data protection laws. Excellent communication skills. A bachelors degree or higher in a relevant computer science subject. Five years security experience, with two years of management experience.
Full-time, Permanent
Joining a pre-established team, you will be an intermediary between our customers and IT support teams.
Managing the relationship between customers and IT. Incident management and qualification. Vulnerability analysis. Propose action plans and ensure that they are appropriately implemented. Participate in regular meetings with share holders.
Have experience in cyber security. Proven customer service skills. Technical skills, including code writing and penetration testing. A fundamental understanding of software, applications and networks.
Full Time, Permanent
