As a Customer Service employee, you help existing new customers find the right product to fulfill their needs. You will be the first port of call for a renewal of a subscription, a malfunction or advice about certain products. It is paramount that you believe in our company values to ensure our customers have a good experience. Contact with customers is both by telephone and in writing via email or instant chat.
Have contact with customers via telephone and in writing - email or instant chat. Assist customer with finding the best product to fulfill their requirement. Help deal with any issues customers may be experiencing. Be a strong ambassador and representative of the company.
The ability to be able to communicate effectively, be approachable and engaging. Motivated to increase our customer numbers.
Full-time, Part-time contracts available
You will be responsible for dealing with incident alerting, identifying what the issue is, investigating how the incident was able to occur and create risk reports. You will also be expected to develop a solution to ensure the incident doesn't reoccur.
React to incident alerts. Identify how the issue was able to occur. Produce reports once the issue has been resolved. Identify potential risks to our system before they arise.
Degree level qualification in IT, 5 years minimum relevant experience, Linux, SOC, Nessus experience.
Freelance
Monitor the IT environment of external customers while helping to build cloud-based security solutions. We expect a quarter of your time to be spent on development and self development to enable the orginisation to grow and our customers to be provided with the best service possible.
Work in a high tempo Security Operations Center to monitor customers IT environments. Detect, analyse and deal with threats. Conduct penetration testing on required environments.
Higher education qualifications. Some evidence of work experience in the IT industry and a positive attitude.
Full-Time Shifts
You develop predictive models for customers to improve their business. You are hands on, you support the development of other colleagues, attract new customers and most importantly develop the data science field.
Help customers with data analysis. Mentor and develop others in the team. Attract new customers by enabling us to stand out from competitors and develop your knowledge in the data science field.
3 years minimum work experience in either research, analysis or as a data scientist, SQL competent, experience with machine learning languages and tools and work well on your own or as part of a team.
Full-Time Minimum 40 hours
You will be part of an intake of people from a range of backgrounds new to the IT industry partaking in a 8 week summer internship. This will give you the opportunity to gain new skills and experience to start your career in an evolving industry. You will be mentored, tasked and reviewed by experts in their IT fields.
Work on and complete a project. Using and developing new skills. Gain qualifications relevant to a future in the industry.
Evidence of a IT project you have worked on. Willingness to learn. Ambition and drive for a career in IT.
8 week intern with opportunity to extend.
An information security engineer is required to sit above several teams to ensure that cyber security and policy compliance are maintained. The role holder may also be required to conduct audits of third-party teams and systems, and will be reportable to the department head.
Planning, organising and supervising relevant audits, encompassing both security and policy compliance. Writing and ensuring compliance with risk assessments. Analyse and monitor security logs, alerts and reports. Incident management and reporting. Encourage the development of a security-wise cyber community. Other duties administrative duties, as well as any other day-to-day technical tasks as required.
Degree in a relevant computer science, or associated practical experience. Excellent written and oral communication. Knowledge of security technologies and popular operating systems. An understanding of contemporary cyber security vulnerabilities and threats. Ability to work under stress and present findings to stakeholders. Excellent organisation skills.
Full Time, Permanent. Option to work from home and flexible working.
We are seeking to expand an existing team of cyber security consultants in an exciting overhaul of our organisation.
Ability to work in a fast-paced environment. Willingness to travel. Providing expert advice to a number of customers and stakeholders. Self-disciplined, with strong organisational and planning skills. Ability to communicate findings in a formal written communication.
Technical skills covering the whole sphere of cyber security. Proven excellent written and oral communication. Customer service experience. An ongoing interest in international cyber security threats. Applicants should also be in possession of a valid driving license and passport.
Full Time, Permanent.
An IT and Data Security Manager is required to help keep confidential client records safe, and provide access to high-level clinical records. You will be required to oversee the information management platforms and provide analysis of progress and vulnerabilities in the system. Overall, you will be delivering our promise of secure and confidential data collection.
Raise awareness of cyber security threats with our practitioners. Oversee and manage the data protection process. Track and evaluate vulnerabilities and threats. Support and improve policies.
An understanding and experience of incident management. Knowledge of relevant data protection laws. Excellent communication skills. A bachelors degree or higher in a relevant computer science subject. Five years security experience, with two years of management experience.
Full-time, Permanent
