As a Customer Service employee, you help existing new customers find the right product to fulfill their needs. You will be the first port of call for a renewal of a subscription, a malfunction or advice about certain products. It is paramount that you believe in our company values to ensure our customers have a good experience. Contact with customers is both by telephone and in writing via email or instant chat.
Have contact with customers via telephone and in writing - email or instant chat. Assist customer with finding the best product to fulfill their requirement. Help deal with any issues customers may be experiencing. Be a strong ambassador and representative of the company.
The ability to be able to communicate effectively, be approachable and engaging. Motivated to increase our customer numbers.
Full-time, Part-time contracts available
You will work closely with other engineers and product managers to create technology that keeps the company site secure. We require you to become a subject matter expert within the team and help to mentor more junior developers. It is expected that you have knowledge of working with distributed systems and experience with one or more programming languages.
Design and build reliable services. Identity and Account management. Multi-factor and risk-based authentication.
The ability to code effectively in at least one language, understanding of Java programming language. Experience with Linux, Docker and cloud computing. Self motivated and task focused.
Full-Time, Travel will be required in this role.
Monitor the IT environment of external customers while helping to build cloud-based security solutions. We expect a quarter of your time to be spent on development and self development to enable the orginisation to grow and our customers to be provided with the best service possible.
Work in a high tempo Security Operations Center to monitor customers IT environments. Detect, analyse and deal with threats. Conduct penetration testing on required environments.
Higher education qualifications. Some evidence of work experience in the IT industry and a positive attitude.
Full-Time Shifts
As Scrum Master you will be responsible for achieving high quality software deliveries to time and budget constraints. Excellent communication and organizational skills are paramount to your success in clearly conveying your vision within the department.
Coordinate teams, manage dependency, solve problems and overcome obstacles, mentor future scrum masters and liaise with stakeholders and customers.
3 years experience as scrum leader or other management experience, certified scrum master qualifications. Agile coaching skills and an understanding of how IT companies and the industry operates.
Full-Time
We are looking for a motivated individual to join our team to upgrade, maintain and manage our software, hardware and networks.
Create accounts. Train staff on new technologies. Troubleshooting. Manage networks. Cyber Security, including backups, controls and firewalls. Install and configure software and hardware updates.
Proven experience in a similar role. Ability to create scripts. Communication skills. Knowledge of current cyber security practices.
Full time, Permanent
A specialist service analyst is required to oversea the data output of key projects in our organisation. You will be involved in all aspects of data output, from beginning to end.
Incident/Major Incident response. Creating resolutions acceptable to interested parties, and communicating decisions and reports. Awareness of project management skills. Building knowledge systems. Completing paperwork.
Problem solving and information gathering to a technical specification. Ability to work at a fast pace and manage stressful situations. Strong communication skills. Understanding of technical datasets.
Shift pattern, Permanent
We are seeking to expand an existing team of cyber security consultants in an exciting overhaul of our organisation.
Ability to work in a fast-paced environment. Willingness to travel. Providing expert advice to a number of customers and stakeholders. Self-disciplined, with strong organisational and planning skills. Ability to communicate findings in a formal written communication.
Technical skills covering the whole sphere of cyber security. Proven excellent written and oral communication. Customer service experience. An ongoing interest in international cyber security threats. Applicants should also be in possession of a valid driving license and passport.
Full Time, Permanent.
An IT and Data Security Manager is required to help keep confidential client records safe, and provide access to high-level clinical records. You will be required to oversee the information management platforms and provide analysis of progress and vulnerabilities in the system. Overall, you will be delivering our promise of secure and confidential data collection.
Raise awareness of cyber security threats with our practitioners. Oversee and manage the data protection process. Track and evaluate vulnerabilities and threats. Support and improve policies.
An understanding and experience of incident management. Knowledge of relevant data protection laws. Excellent communication skills. A bachelors degree or higher in a relevant computer science subject. Five years security experience, with two years of management experience.
Full-time, Permanent
